Gilardi & Co, LLC

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Case Search:

Unless the unique requirements of an administration dictate otherwise, we provide a number of opportunities/resources to assist claimants in the resolution of claim deficiencies/questions:

Question/Answer Support - We staff live operators (English and Spanish speaking) from 8:00 am to 5:00 pm Pacific Time, and respond quickly to inquiries received by our support team at classact@gilardi.com. Further, our deficiency/rejection letters include instructions for claimants to contact dedicated internal resources, either via a specific staff member name or a selected toll free phone number. Each Gilardi & Co. LLC team member involved in this type of assignment brings extensive deficiency resolution experience to bear in remedying claim defects.

Two-Tier Process - We send "deficiency letters" identifying Proof of Claim flaws, and if a claim is not adequately corrected, we send "defect/reject letters" to help ensure clear communication of claim problems.

Outside Review - In the event we are unable to mutually agree with a claimant regarding the final treatment of a given claim, we communicate the claimant's situation and need for further review to the relevant plaintiff/defense counsel and/or the Court of jurisdiction in the matter.

Processing Explanation - When a claimant's concern over the treatment of their Proof of Claim is raised after the settlement assets have been distributed, we provide a write-up of how their claim was processed and walk them through our methodology.